For decades, culture has been treated like an art form — something you feel but can’t quite measure.

We’ve relied on stories, surveys, and slogans to tell us whether our people are happy, engaged, or committed. But as the workplace continues to evolve, one truth has become impossible to ignore: feelings alone can’t guide the future of work.

If organizations want to build truly human-centered cultures, they need more than intent. They need evidence.

Why Our Old Metrics No Longer Work

Traditional culture measurement is built on snapshots of sentiment — engagement surveys, pulse scores, and retention numbers. But those metrics weren’t designed for the realities of today’s workplace.

We’re leading in an era defined by hybrid work, AI transformation, and workforce fatigue. Trust is fragile. Communication is fractured. Belonging has become harder to sustain across distance and difference.

And yet, the tools we use to understand culture haven’t changed.

Engagement surveys still ask people if they’re “satisfied.”
HR dashboards still prioritize efficiency over experience.
And culture still gets treated as a feeling — not a function of business performance.

It’s time to evolve.

📊 According to Gallup’s 2024 “Post-Pandemic Workplace” report: only 21% of employees strongly agreed they received meaningful feedback from their manager in the past week. (Gallup.com)

That gap isn’t minor. It signals workplaces where humanity and performance are disconnected.

Humanity as a Performance Metric

The future of culture work will be defined by a new standard: humanity as a business metric.

That means moving beyond what people say to what organizations actually do.
It means treating empathy, trust, and accountability not as soft skills — but as measurable drivers of productivity, innovation, and retention.

Because here’s what the data has already shown us:

In other words, humanity isn’t just good for people. It’s good for business.

The next frontier of leadership is about proving it.

Introducing the Humanity Practice Index™

That’s why we built the Humanity Practice Index™ — a system designed to measure the presence of humanity across the organization.

It’s the first diagnostic that quantifies human-centered culture through behavioral evidence, not just self-reporting.

The Index examines seven core competencies — from Communication and Trust to Wellbeing, Inclusion, and Organizational Support — and evaluates them across five key indicators: Presence, Connection, Action, Growth, and Accountability.

Together, these create a measurable picture of how humanity shows up — in leadership decisions, team interactions, and everyday practices.

It’s a framework built for the modern workplace: data-informed, behavior-based, and people-first.

What Happens When You Measure Humanity

When organizations start treating humanity as a performance metric, three things happen:

This isn’t the soft side of business.
It’s the strategic side of being human.

Be Part of the Shift

We’re on the edge of a new era — one where humanity and performance are measured together.

This month, we’re inviting organizations to experience what that future looks like through the Humanity Practice Snapshot™ — a two-minute reflection powered by the same framework as the Humanity Practice Index.

Every participant receives a personalized mini-report highlighting where humanity shows up in their workplace.
And everyone who completes the Snapshot will be entered into a drawing to win a full 15-page Humanity Practice Index Report — valued at $5,000.

If you’ve ever wondered how to make culture measurable — this is your starting point.

Because the next era of leadership isn’t about managing people.
It’s about measuring what makes them thrive.